Help
Support
Email [email protected]. The newsletter form on the home page is for updates only.
Common questions
Cue Coach isn’t picking up the beat.
Check microphone access in iOS Settings → Sculpt Cues. Play the song out loud (not through headphones) and keep the phone within a few metres of the speaker. Songs with a clear kick drum work best; it usually locks on within a few seconds.
How do I restore my purchase on a new phone?
Open the paywall or Profile and tap Restore. Use the same Apple ID you bought with.
How do I cancel my subscription?
iOS Settings → your name → Subscriptions → Sculpt Cues. Cancel at least 24 hours before it renews.
Where are my Flows saved?
On your phone. To move them to a new phone, share each Flow to yourself and open it on the new device.
How do I share a Flow with another teacher?
Swipe or open the Flow, tap Share, and send the link or file. They need Sculpt Cues installed to open it.
A movement is missing from the library.
Add your own from the Library with New, or email [email protected] if you want it considered for the catalogue.